Our Promise
PRIVACY POLICY
Effective Date: June 15, 2026
AKASH TONE CONSULTANT – Privacy Policy
AKASH TONE CONSULTANT (“Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information entrusted to us. This Privacy Policy explains how AKASH TONE CONSULTANT collects, uses, stores, processes, shares, and protects information when individuals, businesses, customers, visitors, and users access our website, communication services, WhatsApp Business solutions, Rich Communication Services (RCS), customer engagement platforms, consulting services, and related products.
This Privacy Policy is designed to comply with applicable Indian laws and industry standards, including requirements relating to Meta (WhatsApp Business Platform), Google RCS Business Messaging, telecommunications regulations, and generally accepted data protection practices.
By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, and processing of your information as described herein.
1. Introduction
AKASH TONE CONSULTANT is committed to maintaining the confidentiality, integrity, and security of information collected through our business operations.
Business Details:
Business Name: AKASH TONE CONSULTANT
Address: 20/197 Kupwad Road, Vishram Bagh, Police Line, Sangli – 416416, Maharashtra, India
Contact Number: 7304429558
Email: akashtone555@gmail.com
This Privacy Policy applies to all visitors, customers, business clients, vendors, service users, and other individuals interacting with AKASH TONE CONSULTANT.
2. Information We Collect
Depending on how you interact with our services, we may collect various categories of information.
A. Personal Information
We may collect:
- Full name
- Business name
- Email address
- Mobile number
- Billing address
- Business address
- GST information (where applicable)
- Company details
- Communication preferences
- Customer support information
B. Account Information
When registering for services, we may collect:
- Username
- Login credentials
- Authentication information
- Account preferences
- Subscription details
C. Device Information
We may automatically collect:
- Device type
- Device model
- Browser type
- Operating system
- IP address
- Network information
- Language settings
- Device identifiers
D. Usage Information
We may collect:
- Website activity
- Platform interactions
- Service usage patterns
- Login timestamps
- Session information
- User preferences
E. Cookies and Tracking Data
Our systems may collect:
- Cookie identifiers
- Session information
- Website analytics data
- User preferences
- Performance data
F. Messaging Data
For WhatsApp Business API and RCS services, we may process:
- Sender information
- Recipient information
- Message metadata
- Message templates
- Campaign information
- Delivery reports
- Read receipts
- Engagement metrics
- Opt-in and opt-out records
G. Customer Support Information
When contacting support, we may collect:
- Support tickets
- Email correspondence
- Call records
- Chat transcripts
- Issue descriptions
3. Purpose of Data Collection
AKASH TONE CONSULTANT collects information for legitimate business purposes, including:
- Providing services
- Managing customer accounts
- Processing transactions
- Delivering communication solutions
- Sending notifications
- Improving service performance
- Maintaining security
- Complying with legal obligations
- Providing technical support
- Preventing fraud and abuse
- Monitoring system integrity
- Conducting internal analysis
Information is collected only to the extent reasonably necessary for these purposes.
4. Consent for WhatsApp & RCS Data Processing
By using WhatsApp Business messaging services, RCS services, or related communication platforms provided by AKASH TONE CONSULTANT, users acknowledge and consent to the processing of messaging-related information.
Users represent and warrant that:
- They have obtained appropriate recipient consent.
- Message recipients have opted in where required.
- Data shared through messaging services is lawful.
- They have authority to process recipient information.
AKASH TONE CONSULTANT may process messaging data solely for:
- Message transmission
- Delivery confirmation
- Analytics
- Compliance monitoring
- Security purposes
- Service improvement
Messaging data may also be processed by Meta, Google, telecommunications operators, and related service providers according to their respective policies.
5. Legal Basis for Processing
AKASH TONE CONSULTANT processes information based on one or more of the following legal grounds:
Consent
Where users voluntarily provide information or authorize processing.
Contractual Necessity
Where processing is necessary to provide requested services.
Legal Obligations
Where processing is required by applicable law, regulatory requirements, or lawful governmental requests.
Legitimate Business Interests
Where processing supports:
- Service improvement
- Security measures
- Fraud prevention
- Customer support
- Operational efficiency
We strive to ensure all processing activities remain fair, lawful, and proportionate.
6. How We Use Collected Data
AKASH TONE CONSULTANT may use collected information to:
Service Delivery
- Provide requested services
- Activate customer accounts
- Facilitate messaging operations
Customer Support
- Respond to inquiries
- Resolve technical issues
- Provide assistance
Communication
- Send service notifications
- Deliver updates
- Communicate regarding accounts
Billing & Payments
- Process invoices
- Verify transactions
- Manage subscriptions
Security
- Detect suspicious activities
- Prevent fraud
- Monitor unauthorized access
Analytics & Improvements
- Improve platform functionality
- Enhance user experience
- Optimize performance
Compliance
- Meet legal obligations
- Maintain audit records
- Respond to regulatory requests
7. Data Retention & Deletion
AKASH TONE CONSULTANT retains information only for as long as reasonably necessary to:
- Provide services
- Fulfill contractual obligations
- Resolve disputes
- Enforce agreements
- Meet legal requirements
Retention periods may vary depending on:
- Service type
- Regulatory requirements
- Operational needs
- Legal obligations
When information is no longer required, reasonable efforts are made to securely delete, anonymize, or archive such information.
Users may request deletion of certain personal information subject to legal and contractual limitations.
8. Data Sharing with Third Parties
AKASH TONE CONSULTANT does not sell personal information.
However, information may be shared with trusted third parties where necessary.
Meta Platforms (WhatsApp)
Information may be processed through Meta systems when using WhatsApp Business messaging services.
Meta may independently process information under its own privacy policies and platform requirements.
Google and RCS Providers
Information associated with RCS messaging may be processed through Google and telecommunications infrastructure providers.
Telecom Operators
Message routing and delivery may involve mobile carriers and telecommunications operators.
Technology Service Providers
We may engage service providers for:
- Hosting
- Cloud infrastructure
- Technical support
- Security monitoring
- Payment processing
Legal Authorities
Information may be disclosed when required by:
- Courts
- Government agencies
- Regulatory authorities
- Law enforcement agencies
Such disclosures will be made only when legally required or permitted.
9. Security Measures & Encryption
AKASH TONE CONSULTANT implements reasonable technical and organizational safeguards to protect information.
Security measures may include:
- Secure servers
- Firewalls
- Access controls
- Authentication mechanisms
- Encrypted communications
- Monitoring systems
- Restricted employee access
Despite reasonable efforts, no method of transmission or storage can guarantee absolute security.
Users are responsible for maintaining the confidentiality of their account credentials.
10. Cookies & Tracking Technologies
Our website and services may use cookies and similar technologies.
Cookies help us:
- Remember user preferences
- Improve website functionality
- Analyze traffic
- Enhance performance
- Maintain sessions
Types of cookies may include:
Essential Cookies
Necessary for website operation.
Functional Cookies
Improve user experience.
Analytics Cookies
Help understand usage patterns.
Security Cookies
Support fraud prevention and account protection.
Users may manage cookie preferences through browser settings; however, disabling cookies may affect functionality.
11. Data Transfer & Storage (India-Based)
Information collected by AKASH TONE CONSULTANT is generally stored and processed using systems located in India or through service providers maintaining appropriate security measures.
Certain third-party providers may process information outside India when required for:
- Cloud hosting
- Messaging delivery
- Technical infrastructure
- Platform integrations
Where such transfers occur, reasonable safeguards are implemented to protect information.
By using our services, users acknowledge that international data transfers may occur as part of service delivery.
12. User Rights
Subject to applicable laws, users may have rights regarding their information.
These rights may include:
Right of Access
Request information regarding personal data held by us.
Right to Correction
Request correction of inaccurate information.
Right to Update
Update personal details maintained by us.
Right to Deletion
Request deletion of personal information where legally permissible.
Right to Withdraw Consent
Withdraw previously granted consent where applicable.
Right to Object
Object to certain processing activities under applicable law.
Requests may be submitted through the contact information provided in this Privacy Policy.
Reasonable verification may be required before fulfilling requests.
13. Policy for Children
Services offered by AKASH TONE CONSULTANT are intended for individuals who are legally capable of entering into binding agreements.
We do not knowingly collect personal information from children under 18 years of age.
If we become aware that information relating to a child has been collected inadvertently, reasonable steps will be taken to delete such information.
Parents or guardians who believe a child has provided personal information may contact us immediately.
14. Updates to Privacy Policy
AKASH TONE CONSULTANT reserves the right to modify this Privacy Policy at any time.
Updates may occur due to:
- Changes in law
- Regulatory developments
- Platform requirements
- Service enhancements
- Security improvements
Revised versions will be posted through appropriate channels.
Continued use of services after updates constitutes acceptance of the revised Privacy Policy.
Users are encouraged to review this Privacy Policy periodically.
15. Governing Law (India)
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in Sangli, Maharashtra, India.
Parties agree to attempt amicable resolution before pursuing formal legal remedies whenever possible.
16. Contact Information
For questions, requests, concerns, complaints, or privacy-related inquiries, please contact:
AKASH TONE CONSULTANT
Address: 20/197 Kupwad Road, Vishram Bagh, Police Line, Sangli – 416416, Maharashtra, India
Phone: 7304429558
Email: akashtone555@gmail.com
We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.
Final Statement
AKASH TONE CONSULTANT values the trust placed in us by our customers, business partners, and users. We are committed to maintaining responsible data handling practices, complying with applicable legal requirements, and protecting personal information through appropriate technical, administrative, and operational safeguards.
By using our website, communication services, WhatsApp Business messaging solutions, RCS messaging services, consulting services, and related offerings, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
